Customer Services Advisor
Minworth
Hours of work: 8:30am - 5:00pm, Monday - Friday
Do you have previous Customer Services experience, working in a fast-paced environment and are available straight away?
My client based in Minworth are looking for someone to join their team.
- As a Customer Services Advisor you will be responding to calls and emails, working towards deadlines.
- Dealing with complaints and resolving problems/queries.
- You will build customer relationships and deal with warranties and term of sales queries.
- Dealing with product malfunctions and handling product recalls.
- The Customer Services Advisor will be organising fitter site visits and deal with product recalls and malfunctions.
- Organising spare parts and courier deliveries.
- You will need to have previously worked as Customer Services Advisor, Customer Services, Customer support, Scheduler, Scheduling, Customer Agent, Customer Advisor.