Coordinator / Scheduler - Key Responsibilities:
Manage a portfolio of clients ensuring they are happy with the service
Schedule a team of engineers and update clienta on project status
Dealing with emails and calls regarding on-going projects and site jobs
Allocate works to engineers throughout the day
Provide excellent customer service and deal with queries effectively
Maintain progress report and update in-house CRM system
Coordinator / Scheduler Essential Requirements:
Proven experience in Customer account management
Previous experience of a similar role
Strong communication and interpersonal skills
Microsoft Office (Word, Excel, Outlook)
Organised and a multitasker with strong attention to detail
Able to multitask and prioritise in a busy office environment
- This role will include one day per month at the weekend* Overtime paid
Newman Personnel are experiencing high volumes of cv applications at this time and so are sorry so say we are unable to contact all candidates that may apply for this role. Please assume you are unsuccessful if you do not hear back from us within 3-5 days. Meanwhile Newman Personnel are acting as an Employment Agent for this and other positions and by sending your cv you agree to us forwarding your application on and representing you for our clients roles should you be suitable. Thank you for your interest we wish all our candidates and job seekers every success!