We are seeking an Administrator to join this organisation on an initial 6 month temporary basis. Working within a small team environment, the Administrator will be reporting in to the Financial and Digital Inclusion Manager and will provide the central point of contact and administrative support for the team, partners, and their customers.
The ideal candidate will have proven administrative experience, excellent organisational skills and be extremely customer focused. Must have good IT skills and happy to learn new systems. Customer focused and passionate in providing support to customers.
This is a full time position working 2 days in the office and 3 days from home.
Administrator duties include:
- Provide first line support to customers, identifying and assessing needs
- Processing requests for customers who require heating packs or warm packs
- Providing administrative support including sending and receiving of emails and actioning accordingly