Role: Dynamics Admin (F&O) Salary: Up to £45'000 Location: Wiltshire/Somerset - 2 days p/w (Negotiable)
You'll be joining a large end-to-end delivery team providing development and support to our business services across the D365 product line. The Dynamics F&O Administrator forms an important part of the team, supporting users from across the business and providing project support as required.
Responsibilities:
- Providing high-quality application support on all production Dynamics Finance and Operations instances across both the regulated and unregulated businesses.
- Managing tickets associated with the Dynamics based business services according to ITIL principles
- Maintaining and configuring all elements of Dynamics Finance and Operations to best practice standards and managing the related wave upgrade process
- Understanding and supporting integrations into Dynamics across a broad range of applications for different parts of the business
- Contributing to the expansion of our Dynamics offerings by providing advice to business partners and project teams on the native capabilities of Dynamics
- Supporting project delivery by providing technical analysis, solution input and instance administration.
- You will also be required to assist in the provision of a 24/7 support function to our critical business systems and applications, so the company can maintain its service levels to customers and regulators. There is a 10% salary uplift for being part of our out-of-hours rota.
What do I need?
Ideally, you will have the following skill set and qualifications:
- An in-depth knowledge of the Microsoft Dynamics Finance and Operations product
- Foundational knowledge of the full Microsoft Dynamics Suite of business applications
- Experience in application support, while working in an enterprise environment, ideally within an ITIL framework.
- A customer-focused approach to work alongside excellent communication skills and business awareness
- Great problem-solving skills and the ability to work using your own initiative
- The ability to manipulate and extract data to enable analysis for incident and problem resolution
- The ability to understand customer requests and the business processes supported by ERP systems
- The ability to use business administration and a general familiarity with the data integration tools surrounding Microsoft Dynamics (Scribe, CDS, etc)
- Experience using Microsoft developer tools for Dynamics and Microsoft Teams Foundation Server, Azure Dev Ops, Lifecycle Services (LCS) and Microsoft Visual Studio.
Benefits for you
- Pension - up to 20% combined contribution.
- 25 days' holiday rising to 28 with length of service.
- Opportunity to buy and sell up to five days' holiday.
- Health benefits package.
- Life assurance (up to four times your salary).
- Electric vehicle salary exchange.
- Cashback and discounts from over 1,200 retailers.
- Paid volunteering day.
- Enhanced family leave.
- Interactive health and wellbeing platform.