Job Title: Business Support Officer
Location: Lewisham, London
Industry: Education
Contract Type: Permanent
Salary: £28,162 - £37,760
Working Pattern: Full-Time - Hybrid working 1-2 days remote
Our client, a leading educational organisation based in Lewisham, London, is seeking a highly organised and self-motivated individual to join their team as a Business Support Officer. As a critical role within the organisation, the successful candidate will play a key part in supporting strategic goals for school improvement and people development.
Responsibilities:
- Act as the first point of contact ,providing support and responding to inquiries from both internal and external stakeholders.
- Manage the operational and administration functions of the institute, ensuring high standards of delivery for all activities and events.
- Coordinate and schedule all aspects of the busy events calendar, including venue arrangements, catering, and IT support.
- Create and distribute marketing materials, including social media campaigns and maintaining website pages.
- Lead the planning and project management of key deliverables, such as the Trust conference, ensuring clear responsibilities and deadlines are met.
- Utilise various online platforms and software to deliver online training and streamline operations and administration.
- Support the recruitment, onboarding, and ongoing support of trainee and early career teachers as part of the Initial Teacher Training and Early Career Programmes.
- Collaborate with the Lead Local Delivery Partner to effectively deliver National Professional Qualifications, providing necessary operational and communications support.
- Handle financial processes, including raising purchase orders, monitoring budgets, and tracking payments.
- Maintain participation records and analyse data to report on engagement and impact, supporting ongoing improvements.
- Prepare reports, presentations, and returns for external delivery partners.
- Build and maintain strong relationships with internal and external stakeholders, fostering collaboration and strategic partnerships.
Additional Responsibilities:
- Line management of the Business Administration Apprentice for experienced candidates.
- Undertake additional responsibilities based on areas of expertise, interest, or career development aspirations, such as projects related to communications, digital strategy, staff learning and development, or talent attraction and retention.
- Support other teams and business functions as needed to achieve the organisation's key strategies and objectives.
- Ensure compliance with health and safety policies within the organisation.
- Promote the organisation's aims and ethos, including equality, diversity, and inclusion.
- Take appropriate responsibility for safeguarding and promoting the welfare of children, reporting any concerns in accordance with safeguarding policies.
Qualifications and Experience:
- Previous experience in a similar role, providing administrative and project management support.
- Strong organisational skills, with the ability to prioritise tasks and work on multiple projects simultaneously.
- Excellent communication skills, both written and verbal, with the ability to interact effectively with a wide range of stakeholders.
- Proficiency in Office 365 and a willingness to learn additional software programmes, websites, and social media tools.
- Flexibility to work varying hours, including occasional early evenings, as required by events and business needs.
- Experience in the education sector and a passion for learning and development is desirable.
Our client offers a flexible development path and supports employees in engaging in externally accredited development programmes. The successful candidate will have the opportunity to contribute to the organisation's ongoing improvement and collaborate with multiple teams to achieve shared goals. With a convenient location, nearby parking, and accessibility via public transportation, this is an excellent opportunity to join our client's dynamic and forward-thinking team.
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