Job Title: Broker Sales Support
Location: Rotherham
Salary: Up to £25,000 plus bonus based on department performance
Hours: 37.5 hour week. Monday 9 am to 6 pm, Tuesday to Thursday 9 am to 5.30 pm, Friday 9 am to 5 pm
Benefits:
- Scottish Widows Pension Scheme
- Westfield Health Cover - optional contribution
- PAM assist - Occupational Health and Employee Assistance programme
- 22 days holiday plus bank holidays
- Attendance Bonus
- Monthly incentive scheme along with regular outings, breakfasts and lunches
About the position of Broker Sales Support
A fantastic opportunity has arisen for a Broker Sales Support. This is a multi-skilled position incorporating administration and customer service, whilst having the ability to maintain and grow broker relationships. You will join an established team who will offer training, support, and guidance. If you are interested in this exciting opportunity, please feel free to arrange to spend some time with the broker team to have a better understanding of the role.
Responsibilities for the role of Broker Sales Support
- Serve as a point of contact for brokers, providing updates on the status of their cases, dealing with new enquiries, sourcing quotes and resolving issues in a timely and efficient manner.
- Contribute towards the overall success of the department.
- Input new leads onto CRM
- Support Broker Account Managers with pending reports as well as providing MI to management where necessary.
- Support the Marketing team to promote our products and brand awareness on social media channels.
- Support Broker Account Manager with preparation for external events
- Keep up to date with lending criteria across our panel of products.
- Participate in team meetings and training sessions to enhance knowledge and skills.
- Inbound and outbound calls
- Competitor and Network analysis
- Appetite to complete CeMAP as the role evolves.
- We envisage this role to progress to a Broker Account Manager within 2 years. (at this stage a driving licence would be required)
Experience and skills required for the role of Broker Sales Support
- Previous experience in a sales support, administrative, or customer service role is a plus, ideally in the financial services sector.
- Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
- Excellent communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Ability to work independently as well as part of a team, with a positive attitude and willingness to learn.
For more information regarding the role of Broker Sales Support contact us
Stellar Select is acting as an employment agency and is a corporate member of the REC.
Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.