Customer Services / Claims Handler (Travel Insurance)
Cardiff - 1-2 days a week onsite
Salary £22,000 - £26,000 depending on experience
Mon-Fri - 37.5 hours a week 9am-5.30pm
CPS Group are working with a well established insurance organisation based in the heart of Cardiff. Due to continued growth, they are looking to hire a Claims Handler to join their Travel Insurance Claims Team.
The role doesn't require any previous experience, full training is given and there is excellent scope for long term career development.
Hours are Mon - Fri - 9am - 5.30pm (37.5 hours per week) with 1 -2 days per week required in the Central Cardiff offices.
The team manage the full claims process from initial report to case closure.
Some duties you will be carrying out:
- Provide high level of customer services throughout the claims process
- Assess liability and indemnity on the claim
- Identify and refer fraud indicators
- Negotiate settlement of claims
Experience / Skill:
- Previous experience within Customer Services is ideal
- Any experience within Insurance / Claims is a benefit but not essential
- Organised with strong attention to detail
- High level of communication skills both written and verbal
Benefits include annual salary reviews, 25 days holiday (Plus 8 days bank holiday), Flexible working from home arrangements and equipment.
Contact David Southwood - CPS Group UK
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