SALES ADVISOR Fareham £28,957
My client is a leading waste management company in Hampshire. They are looking to add to their team an experienced Sales Advisor.
This role will be based at the Head office in Fareham and is a full-time office-based role.
Due to the location of the offices, assess to a car is an advantage.
The Role
- Providing a high level of customer service over the telephone
- Securing orders by converting a call into a confirmed order
- Upselling products/services wherever practicably possible
- Processing orders and bookings
- Taking payment details and processing the payment
- Dealing with customer enquiries and queries
- Various general office administration duties
- Supporting other members of the team.
Hours
- Working hours are 9 hours each day, which includes an hour's unpaid lunch break, on varying shift patterns between 7.00 am to 6.00 pm Monday to Friday, and Saturday mornings from 8.00 am to 12.00 pm on a rota basis (usually one in nine).
Required skills
- Excellent telephone manner – remaining friendly, polite, and professional at all times.
- Great communication, interpersonal, and IT skills.
- Very good attention to detail to ensure accuracy of information, eg correct address, post code, contact name, contact numbers, and location details.
- Very good sales experience with knowledge and understanding of the sales process and upselling.
- Good organisation skills, with the ability to use own initiative.
- Hardworking and conscientious.
- Positive, motivated, and pro-active.
- Reliable, flexible, and adaptable.
- Ability to remain calm and patient when under pressure.
- Ability to work within a busy and fast-paced customer focused sales environment.
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