Migrant Help are hosting an exciting and unique opportunity to recruit a Accommodation Manager. You will join us on a full time, fixed term basis until 31 December 2025 (There is potential for this to be extended or made permanent) and in return you will receive a competitive salary of £40,563 per annum.
About us:
Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects migrants, treats them with respect and enables them to reach their full potential. We foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn't matter who you are or where you come from, we match your skills with the needs of our organisation, as long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity
About the role:
As the Accommodation manager you will be expected to contribute to the overall success of the Organisation in accordance with Migrant Help's vision, values and objectives. The purpose of this role is to provide the day-to-day management for one of the MSVC Accommodation Teams, delegating work appropriately and ensuring effective delivery of service and contractual compliance in the Accommodation alongside the Facilities Team. You will be responsible for ensuring that Migrant Help provides effective and qualitative services in line with contractual obligations and statutory compliance requirements.
You will ensure that quality standards are met and, where possible, exceeded. You are expected to maintain and develop excellent working relationships and referral procedures with and between external stakeholders to improve the access to and quality of mainstream and specialist services for MSVC Service Users. You will work consistently to ensure the continuous development of the role and ensure that the service is delivered according to procedures and processes which are accurate, professional and consistent at all times
Key responsibilities of our Accommodation Manager:
- Working closely with the Director of Modern Slavery Services/MSVC Head of Service to support their strategic objectives and deputise in their place when needed
- Being responsible for day-to-day operational management of the designated Accommodation and staff
- Providing management cover where necessary for other MSVC Managers
- Working with the Facilities Team and any maintenance companies in order to ensure compliance with the Accommodation Standards, including ensuring regular inspections are carried out and issues reported to the Facilities Manager/MSVC Head of Service
- Managing the staff rota, workload allocation and delegating work appropriately, ensuring effective delivery of service and in line with contractual requirements
- Being responsible for people-related functions, such as recruitment, inductions, employee development, appraisal and supervision, absence monitoring, disciplinary and conflict resolution
- Being responsible for Safeguarding, Health and Safety and Incident Management for the Accommodation Team
- Facilitating team meetings, including a minimum of weekly briefings, to ensure that team members are up to date on matters that effect the delivery of service, such as policy and legislation changes
The above list of job duties is not exhaustive; the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.
Skills and experience we are looking for in our Accommodation Manager:
- Demonstrable experience within a people management role
- A good general knowledge of the statutory and voluntary provision of assistance to be provided to victims of modern slavery and asylum seekers
- Experience of dealing with complaints/difficult situations and complex/challenging behaviour
- Empowering leadership skills preferably in the Third/Charitable Sector with the ability to deal with staff performance issues or challenging behaviour
- Excellent interpersonal skills
- To respect and celebrate everyone's individual experience and ensure equality, diversity and inclusion is at the heart of your work
Special Requirements:
- This post is subject to an Enhanced Disclosure and Barring Service (DBS) check
- Flexibility to work unsocial hours by prior arrangement and travel in the UK or abroad as required
Closing Date: 4th September 2024
If you are interested in becoming our new Accommodation Manager, please click 'APPLY' today. We look forward to hearing from you!