£40K/yr to £45K/yr
Manchester, England
Permanent, Variable

T&C Superviser

Posted by Exchange Street Claims & Financial Services.

How do you get experience doing something if you must have done that something before?

It's the ultimate Catch-22.

It's a job you know you can do. You're in the same profession. You're level 4 qualified. You have all the knowledge and skills needed. All you need is a chance.

But too many firms are looking for someone to leave the exact job elsewhere to come and do the exact same job for them.

Not here though.

Here you don't need to be an experienced T&C Superviser. You'll come from a compliance/business assurance background and you'll understand T&C. But you don't need to be time served to get the job.

As for the job it's available because of internal promotion, always a good sign. And the person who has vacated this job is now the Head of Compliance with a remit to bring about ongoing improvements. You'll join a team that will have doubled in size with your appointment in 12 months - a sign of things to come.

And as the T&C team grows so might your responsibilities. There is likely to be another T&C supervisor on top of this hire in the next 6-12 months so your status within the business will grow as the team grows.

The job is what you'd expect. You will spend the majority of your time on 1-1s with IFAs. These IFAs are in the main experienced planners so it's more fine tuning than complete overhauls. But it's not uncommon for more established planners to be resistant to change so you're influencing skills will be put to the test.

You'll have a robust T&C scheme to work from and will report into the person who designed and implemented it.

That person is an empowering boss who has brought significant improvements to the business already, but aims for more. Your voice and ideas will be an important part of that.

The IFAs are throughout the UK so this is a remote, home based position. The vast majority of 1-1s are undertaken via Teams so you'll spend your time meeting with planners, not sat in traffic. Travel expenses are in place for those rare occasions you need to meet someone.

But whilst you'll be remote you won't feel it. This is a business that is acutely aware that they need to build a good working culture, so you'll regularly "meet" with your colleagues each Friday.

Salary is to c£45,000 (there is some flexibility but it will be dependent on the individual). There's a benefit scheme that includes support with exams, life cover and a 5% pension contribution. And the contracted hours are 35.25 per week.

There are some challenges. The scheme is relatively new and there will always be resistance to change. Plus you'll be supervising a large number of IFAs until the next hire is brought in within the next 12 months. But there is light at the end of the tunnel and the changes are already having a positive impact for all.

There will be a two stage interview process, both via Teams. Between stage one and two there will be a technical test but there is no pass/fail mark. That said given you'll be guiding planners on their cases you will need to have a reasonable level of technical/process knowledge.

Once offered the firm have a thorough onboarding process including a two day on-site induction. Your food and hotel expenses will be covered.

HERE'S WHAT YOU'LL NEED:

You'll be at least level 4 qualified and have a compliance/business assurance background. You will have the character to influence others and be able to build positive working relationships with your IFAs. You'll also be a self-starter capable of using your initiative.

If you've worked as an adviser before that would be helpful, but not a pre-requisite.

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