Business Support Officer
Barnsley
£15.41/hr
Start date: ASAP
AKTON Recruitment is working closely with the local authorities and we are looking for a Business Support Officer in the Barnsley area.
A Business Support Officer is required to support Safeguarding Children's Services with the organising of meetings, including the invitations, collation of reports, data inputting and the attendance at meetings to take minutes directly onto a laptop to a high standard. Updating all systems with outcomes. A degree of emotional resilience is required as emotive, highly confidential and sensitive information is a key part of the role. Excellent Microsoft office skills required, including Word, Outlook and Excel together with good time management and prioritisation skills.
Responsibilities
- Provide an efficient and confidential business support service to front line and statutory services
- Deal with telephone and face to face enquiries providing advice, guidance, signposting and support to internal and external customers across a diverse range of service functions in line with legislation, regulations policies and procedures.
- Respond to a variety of correspondence, dealing with incoming and outgoing information.
- Liaise and collaborate with internal and external stakeholders including managers, employees and members of the public, ensuring information and communication links are maintained.
- Support Statutory Meetings, including recording of decisions accurately and at speed and directly onto e forms, templates using mobile IT devices.
- Organise and co-ordinate meetings, diaries and appointments, ensuring schedules and venues are appropriate for attendees.
- Undertake a variety of project work and research, ensuring information is of high-quality and
completed according to deadlines.
- Analyse and evaluate data/information and produce reports/information/data which is appropriate for a range of audiences including senior managers, elected members, employees and members of the public.
Relevant Experience:
- Experience of working within a business support environment.
- Proven experience of working with highly confidential and sensitive information.
- Experience of undertaking research and providing written and verbal reports of findings.
- Experience of working with financial information, solving problems in relation to payments and billing.
- Experience of servicing meetings and minute taking directly onto mobile devices at speed and with accuracy