We are looking for a detail-orientated Installation Administrator to join our expanding team based in Swanwick, Southampton. This is a very varied role, managing the logistics of installing renewable products for our customers, whilst maintaining high levels of customer service.
The ideal candidate will be highly organised, have the ability to work to deadlines and be a team player.
About the Role
- Produce quotations for renewable product installations
- Coordinate and schedule installations, ensuring timely and efficient project completion
- Liaise between customers, installation teams, and suppliers to ensure clear communication and adherence to project timelines
- Manage project documentation, work orders, and installation plans
- Process customer enquiries and provide information regarding installation processes, timelines, and system capabilities
- Assist in resolving any installation-related issues and provide post-installation support to customers
Benefits
- 25 days annual leave in addition to bank holidays
- Vitality private medical insurance and 24/7 GP access
- Discounted gym memberships
- Team building events
- Training and development opportunities - we love to develop and promote from within!
- Working environment - we have lovely, bright and modern office facilities including standing desks!
Essential Skills
- Proven experience in an administrative role
- Experience working in renewables or Solar would be an advantage
- Excellent organisational and time-management skills
- Strong communication skills, both verbal and written
- Proficiency in Microsoft Office Suite and any relevant project management software
- Ability to work in a fast-paced environment and manage multiple projects simultaneously
- Knowledge of solar energy systems and installation processes is preferred but not essential
- A customer-focused mindset with strong problem-solving skills
About Company
Infinity Energy Services welcome a smarter, brighter, energy efficient future, supporting our domestic and commercial customers to make the transition from high energy consumption to improved efficiency, reducing their carbon footprint as quickly as possible.
We were founded in 2011 by Daniel Hanslip, our Managing Director, just as the solar revolution was starting. Since then we have focused on renewable energy systems and grown year on year ever since!