Business Unit: Chief Operating Office - Fraud
Salary range: £36,800 - £46,000 per annum DOE + red-hot benefits
Location: Remote with occasional travel to a Hub location
Contract Type: Permanent
Live to challenge the status quo. Live a life more Virgin.
Our Team
It's an exciting time for us as we grow our Economic Crime (PROTECT) team who have a critical role to play, keeping us and our customers safe. They are our first line of defence function and responsible for day-to-day fraud and financial crime risk identification, ownership, management and control. You'll be responsible for design, production and maintenance of Fraud Governance and reporting, helping to ensure senior management in Compliance, risk and business functions receive insights on risk and performance.
What you'll be doing
- Lead the design and delivery of a suite of PowerBi dashboards.
- Generate and collate data to prepare dashboards and reporting on EC risk management and performance for board and senior management level reporting.
- Provide predictive insights to key stakeholders, Fraud Analytics, Fraud Service Delivery and Fraud Strategy.
- Understand content sources, data flows and reporting deadlines for all required reporting.
- Liaise with stakeholders such as Fraud and Financial Crime Analytics and Risk Operations to respond to Ad-Hoc MI requests.
- Develop new MI based on evolving stakeholder requirements.
- Track the position of the bank against agreed Key Risk and Key Performance Indicators.
- Respond to internal information requests from stakeholders including the business and the second line of defence.
- Ensure that any control failures highlighted by MI are escalated in a timely and effective manner
- Coordinate and draft inputs for standing EC and business risk committees and forums.
- Support the production of regulatory MI requests both routine and adhoc.
- Represent VM at industry MI events.
- Provide SME support on change projects impacting MI and reporting
- Delegate for the Fraud MI Manager and provide guidance and support to Fraud MI analyst.
We need you to have
- Experience in a data and reporting role, designing and delivering a suite of KPIs and management information.
- Strong experience using Power BI or extensive experience in a similar visualisation tool.
- Knowledge of reporting automation and control techniques.
- Experience of working with large and varied datasets with multiple inputs.
- Exposure to Corporate governance forums.
- Experience of building Stakeholder engagement and relationship management.
- Prioritisation and management of own workload.
- A love for data with strong MS Excel and PowerPoint skills.
- Advanced experience of using SAS / SQL or equivalent analytical tools to develop data driven solutions.
Red Hot Rewards
- Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part–Time) plus the option to buy more
- Up to five extra paid well-being days per year
- 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt
- Market-leading pension
- Free private medical cover, income protection and life assurance
- Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness
- Ability to work anywhere in the UK (where the role allows)
And there's no waiting around, you'll enjoy these benefits from day one.
Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.
We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.
Say hello to Virgin Money
We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, ‘Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.
Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.
As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team
Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.
If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.