TristoneNash have partnered with a highly reputable social housing provider who is seeking to appoint an IT Infrastructure and Operations Analyst .
Location: Wiltshire
Start date: ASAP
Home-working: 2 to 3 days per week from home
Length of Contract: Permanent
Pay: £47,000
Hours of work: 37 per week (Monday to Friday)
In this is a 2nd line position, you will deliver, support, and maintain the core business line applications database, systems infrastructure and operational software and services. You will take ownership of services within one or more technical specialism with a focus on application support and optimisation. You'll be the go-to person for troubleshooting and optimising systems, helping teams and stakeholders navigate existing and new systems, emphasising best practices.
- Providing efficient and effective support service to the business, specialising on the core applications used by various teams
- Designing, planning, testing, and delivering new and existing systems
- Ensuring solutions are resilient, secure and scalable
- Contributing to continuous improvement and to a culture of collaboration
- Encouraging and coaching stakeholders and customers in the adoption and use of systems
- Dealing with system and service improvements, documentation and records, controls, monitoring, and alerts, configured hardware assets and well as SLA compliance, customer satisfaction, availability, reliability, and efficiency
- Contribute ideas and suggestions to colleagues to assist with continuous improvement of the processes, procedures, techniques and standards in use in the department
Essential requirements and experience for this role: Desktop Support, Windows AD, database management experience, experience supporting CRMS, Financial management systems, or Housing Management Systems, Microsoft 365, application management, Cyber security, Automation and orchestration, Scripting and Coding, Web sites and Web Applications
Added benefits for you:
- 27 days holiday, plus bank holidays
- 2 paid gifted days; one for your birthday and one over Christmas
- Buy/sell up to 1 week's holiday
- Life assurance
- Competitive pension (you pay 4%, we pay 4% or choose to opt into our enhanced pension scheme, where you pay 4%, we pay 9%)
- Cycle to work scheme
If this position is of interest to you and feel you possess the required skills set, please apply via this advert and we will get in contact with you.
Due to volume of applications, if you've not heard from us within 36 hours, please assume that you've been unsuccessful on this occasion. However, will ensure we are running other positions by you in future, and we appreciate your interest.