About The Role
Are you available for 4-7 weeks immediately and interested in gaining experience in customer services? Do you enjoy building relationships and possess excellent communication skills? Are you interested in working for London's leading estate agency? If so, read on, we may have the opportunity for you!
We are currently looking for temporary staff to join our customer services department as soon as possible during our busiest period. As a Customer Service Adviser you will be the first point of contact for all enquiries coming into Foxtons, via telephone, email, and our Chat feature. This is a varied role dealing with a wide range of people - no two days are the same! You'll be exposed to all aspects of the business and offering an outstanding service to anyone contacting Foxtons, from helping applicants start their property search to dealing with press enquiries. At other parts of the day, you will be greeting visitors coming to our headquarters and dealing with email enquiries.
The hours for this role are Monday - Friday, 9am - 6pm.
About You
Our Customer Advisers are often the very first impression that our customers have of our brand so an outgoing personality and a great telephone manner are a must. You will also have excellent written and verbal communication skills as well as strong attention to detail and a readiness to learn.
About The Company
At Foxtons, we're famous for setting the standard in property. We do this by hiring brilliant people to help our customers find their dream home or unlock the true value of their property investment. Over the last 40 years we've built a network of almost 60 branches and a strong operational infrastructure that enables our teams to achieve the highest standards in delivering exceptional service to our customers. Award-winning training ensures our teams have the knowledge and expertise that our customers expect from us, whist our market-leading technology empowers all our staff to provide the best customer experience possible.
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