Travel Sales Consultant
Hybrid working 3 days in the office and 2 days from home.
Pertemps are recruiting for a Travel consultant on behalf of our award-winning client based in Burton-Upon-Trent on a full-time permanent basis.
Salary: £22,317, rising to £23,000 after probation with un-capped commission with OTE £30,000 - £35,000 per annum.
Working 37.5 hours per week but must be able to work every other Saturday and Sunday with days back in the week.
Monday to Friday on a rota | between 9am – 6pm
Shift 1 – 9.00am – 5.00pm - Shift 2 - 10.00am – 6.00pm.
Saturdays - 9am - 5pm (Home Working)
Sundays - 10am to 4pm (Home Working)
Main duties:
- You will be responsible for dealing with all inbound customer calls and converting these to bookings, as well as giving advice via live chat and email.
- Identifying customer needs and matching them to a suitable product
- Building rapport with customers and partners by providing professional, informative, and friendly responses to enquiries.
- Make outbound calls to customers to follow up on potential bookings.
- Ensure all enquiries are dealt with quickly and efficiently in line with SLAs and with the best outcome for the customer.
About you:
- You will have demonstrable Sales experience gained in a target driven environment.
- You will be able to build rapport with customers and provide an exceptional customer experience.
- You will have Impeccable verbal and written communication skills and strong attention to detail.
- Capable of managing own workload within a fast-paced environment, whilst focusing on multi-tasking a diverse workload and prioritising accordingly.
- Proven ability to identify customer needs through questioning and information gathering.
Benefits:
- 27 days holiday plus bank holidays
- Holiday buy, option to purchase up to an additional 5 days leave
- Up to 60% discount for you and friends and family on our award-winning holidays!
- Career Pathway, as the company grows, we want you to grow with us.
- Employee Assistance Programme
- Access to a virtual dentist
- Discounts from leading high street retailers, travel and entertainment companies
- Pension Scheme & Life Assurance
- Annual and quarterly team recognition awards ceremony
- Social events, Christmas party, summer party, quizzes etc
- Cycle to work scheme
- Discounted gym membership
- Health & wellbeing programme
- Refer a friend programme
If this sound like the perfect role for you click apply now for an immediate review.