You will play a key role in the Professional Services team by ensuring the highest quality of work is being delivered on time and to client expectations. You will be assisting with the execution and delivery of the global RA (Relocation Accounting) service.
Client Details
My client offers a cloud platform that delivers solutions focused on the optimisation of recurring relocation related expenses for their clients.
Description
- Ensure timely delivery of data to relocation accounting partner for tracking and reporting.
- Reconcile between different technology platforms to ensure all relevant data is being captured and accurate.
- Ability to work on own initiative and investigate discrepancies within large data sets.
- Assist in delivery of the funding process for all clients i.e. the process for requesting money from the client to make approved client disbursements.
- Assist with the setup of new clients across all technology platforms ensuring all personnel have been provided with the relevant access.
- Ensure clients are correctly invoiced for all costs paid on their behalf, ensuring the applicable fees have been applied and all relevant fields updated in the system.
- Assist in the client's data acquisition process and resolve data integrity issues.
- Perform extensive data validation/quality assurance analysis within large datasets.
- Ensure Implementation Project Management is updated on actions and deliverables during any implementation.
- Assist in pre-go-live user acceptance testing (UAT) and respond quickly to issues that arise.
- Ensure all regulatory requirements are met.
- Establish a high level of credibility and manage strong internal and external working relationships.
- Approving and processing of expenses in-line with policy guidelines.
- Manage rent, deposit, tuition and ad-hoc payments, including ongoing monthly rental payments for assignees, predominantly for key complex clients, which may require external/client interaction.
- Reconcile costs to ensure accurate capturing of spend data for reporting and billing purposes.
- Prepare and deliver client reporting including adhoc at agreed intervals.
- Perform other duties as assigned.
- Diary management and prioritisation of daily workload
- Demonstrate a sense of ownership and responsibility.
- Work closely with the Operations Lead to seek and implement opportunities to streamline processes and enhance efficiency.
Profile
- Proven ability to manage and complete complex tasks to a high level of accuracy and under pressure.
- Excellent analytical, problem-solving, and troubleshooting skills.
- Accurate administration skills.
- Strong attention to detail and accuracy, with the ability to spot errors and inconsistencies in expense submissions and reporting.
- Self-motivation, and solution-orientation.
- Ability to manage workload efficiently.
- Exceptional written and verbal communication skills.
- Excellent customer service skills
- Confident interpersonal skills.
- Financial accounting knowledge.
- Experience of multi-currency and cross border payments.
- Ability to proactively liaise with the third-party vendors and assignees.
- Organizing and prioritizing daily/weekly tasks.
- Attention to detail and accuracy.
- Ability to meet deadlines.
- Team player.
- Adaptable to change and works well under pressure.
- Advanced skills in Microsoft Office Excel
Job Offer
Hybrid Working - 2 days in the office and 3 remote
Competetive Salary