Sales and Service Administrator
Northfleet
£28-£30k
Monday to Friday 9am-5pm
Office Based
Free parking, Longstanding team members, 24 days annual leave + bank holidays, Takeaway Tuesdays, Christmas Party and regular social events
We are delighted to be assisting this small but growing Security business to find the latest addition to their team. The Directors win projects before they would be passed to you and 2 colleagues to manage the project to completion- from ordering materials, to organising work, replying to queries and invoicing. This is a highly varied role where you will have to work independently whilst liaising with several different departments and client contacts.
Key Responsibilities:
- Check the Support/ Accounts and Admin In boxes and respond to urgent queries .
- Sending quotations and processing sales orders
- Check supplier invoices and stock
- Respond to Customers within 24 hours of first contact
- Arranging for maintenance engineers to attend site and collating job sheets and reports after work is complete
- Weekly reporting of progress to provide to the Directors
- Booking hotels and travel
- Updating clients and occasionally visiting site (London area)
Requirements:
- Experience in Projects, Customer Service and working with engineers would be ideal
- Proficiency in MS Office and quick to pick up new systems
- Strong team working and communication skills.
- Excellent attention to detail and the ability to prioritise tasks and manage time effectively.
- Proactive and positive, with a sense of ownership and responsibility.
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