Job Title: Transport & Collections Coordinator
Location: Newton Heath, Manchester
Salary: £25,000.00 to £28,000 per annum
Working Hours: Monday to Friday, 8:00 AM - 5:30 PM.
We are seeking a Transport Collections Coordinator to join our expanding team. This role involves a combination of customer service and administrative tasks, and we are looking for a candidate with strong computer skills, particularly in Excel and PowerPoint. Experience with SAGE Accounts is a plus but not essential.
Key Responsibilities:
- Plan and organise day-to-day routes for drivers.
- Communicate effectively with the production team.
- Handle site paperwork and customer communications.
- Manage transport maintenance for four vehicles, including weekly vehicle checks.
- Maintain driver records, including working hours.
- Process collections throughout the day and ensure customer KPIs are met.
- Coordinate collections from multiple locations and manage orders with third-party hauliers.
- Build and maintain relationships with hauliers, ensuring KPIs are followed.
- Organise product transfers between company sites.
- Generate monthly reports for customers and senior management.
- Support the accounts team during month-end closures and assist with daily input functions.
- Place site orders when necessary.
Skills & Requirements:
- Strong B2B customer service experience.
- Ability to manage a dynamic and changing transport schedule.
- General business acumen and conscientiousness.
- Excellent organisational skills and attention to detail.
- Ability to follow procedures accurately.
- Strong time management and reliability.
- Comfortable working under pressure in a fast-paced environment.
This is a fantastic opportunity for someone looking to grow in a varied, fast-paced role within a supportive team. If you're eager to develop within a commercial setting and thrive in a busy environment, we'd love to hear from you!