Title: Night Concierge
Location: East London
Salary: £25,000 - £28,000
Our client is a national property management group, based in East London. Due to the continued growth of the company, they are looking for a Night Concierge to join the expanding team.
Responsibilities:
- Being the first point of contact, welcoming visitors to the building in a courteous and helpful manner.
- Providing excellent customer service at all times.
- Taking inbound phone calls, redirecting or taking messages as required.
- Taking delivery of parcels and distributing to residents' lockers.
- Responding to resident queries promptly by telephone and email.
- Maintaining logbook of current and past contractors and onsite visitors.
- Key management including signing out of key cards to contractors and ensuring their prompt return
Role Requirements
- Good written and verbal communication skills and be well presented with a professional appearance.
- 2 years' experience minimum in hospitality, hotels or luxury residential apartments.
- Fire Marshall training is desirable
- Professional telephone manner
- Good organisational skills and are willing to be flexible and assist with a variety of different tasks within the department.