Events Delegate Manager
Our client is a dynamic, creative Marketing and Events agency who support world leading organizations to create innovative, engagement communication projects.
Within this role you will lead the delegate area on each assigned project or workstream creating, maintaining, and successfully delivering the event registration, attendee management and technology services.
Tasks
- Attend meetings internally and externally to understand all requirements for assigned projects, support Delegate Managers and Coordinators during meetings as required.
- Take ownership for requirement gathering templates and documentation utilised in the briefing process for project based on detailed knowledge of processes and experience in delegate management programs.
- Produce project timelines in conjunction with assigned Project Manager and oversee the creation and management of timelines within the team.
- Track all major milestones for delegate management across projects within your team flagging any potential clashes or resource issues to the Senior Delegate Manager / Operations Lead.
- Supervise the creation of effective delegate communications throughout the lifecycle of projects, pro-actively suggesting improvements and changes to suit client requirements and objectives.
- Take responsibility for prompt and accurate client updates of registration data and summaries, interrogating data as necessary to provide meaningful advice and actions for the project.
- Excellent understanding of delegate flight and travel management, including working closely with flight partners to produce a flight analysis per project to ensure we are leveraging cost effective travel options i.e. group travel.
- Excellent understanding of room block management, hotel contracts, and attrition management.
- Lead reasonably complex projects ensuring the highest quality standards are upheld throughout the project's life cycle, taking guidance from line manager.
- Champion and adhere to best practices and use of project management tools.
- Flexibility to work across multiple accounts.
- Take responsibility for prompt and accurate client updates of registration data and summaries.
- Ensure post-event reconciliations are provided accurately and within client SLAs, clearly showing negotiated cost savings and value adds as required.
Package
- Based in Leatherhead
- £34,000 - £38,000
- 25 days holiday per year plus bank holidays
- Discretional Annual Profit Related Bonus
- Health Insurance
- BUPA Wellbeing App & annual health check
- Wellbeing day
- Pension 4% contribution
- Commission for all New Client Business introduced (5% paid for the first year of business - full details available)
- Flexible Working (Business needs will always prevail however, we are seeking for candidates to work in the office 3 days per week - full details during interview)
Unfortunately, due to the high number of applications PrinceWood Recruitment receive, we are only able to contact shortlisted candidates. Thank you for taking the time to apply.