Campaign Manager
Salary: £14.90 per hour + Monthly Bonus
Location: Solihull
Hours: 35 ½ hours per week, Monday - Thursday 9.00am -5.00pm, Friday 8.00am - 2.45pm
Contract: Temp to Perm
Our client is a well-established company with a reputation for excellence in telemarketing services. They are committed to providing their clients with exceptional results and creating a positive work environment for their employees.
They are seeking a highly motivated and results-oriented Campaign Manager to join their dynamic team. As a key member of the Operations Team, you will play a pivotal role in bridging the gap between the clients and telemarketing agents, ensuring successful campaign execution and client satisfaction.
Main Responsibilities:
- Campaign Management: Oversee the planning, implementation, and optimisation of telemarketing campaigns.
- Training Coordination: Collaborate with the Training Department to develop and deliver effective training programs for Telemarketing Agents.
- Client Communication: Build strong relationships with clients, providing regular updates on campaign performance and addressing their needs.
- Performance Monitoring: Track and analyse key performance indicators (KPIs) to identify areas for improvement.
- Team Leadership: Motivate and support telemarketing agents to achieve their goals.
- Reporting: Prepare detailed reports on campaign performance for management and clients.
Skills/Experience Required:
- Proven experience in telemarketing or a related field.
- Strong leadership and organisational skills.
- Excellent communication and interpersonal skills.
- Ability to analyse data and make data-driven decisions.
- Proficiency in CRM software and telephony systems.
In return for your hard work and commitment, our client offers fantastic benefits and incentives including:
- Competitive salary and commission structure.
- Opportunities for career advancement.
- Comprehensive training and development.
- Supportive and collaborative work environment.
- Generous holiday allowance and flexible working arrangements.
- Recognition programs and incentives for top performers.