Position: Development Manager
Location: Kingston upon Thames, KT2 5NZ
Working Hours: Monday to Friday 0900 -1730
Salary: £45,000 - £50,000 per annum (depending on experience)
Contract: Full-time, Permanent
About Us:
Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients.
Benefits:
- Westfield Health cashback plan
- 25 days of annual leave
- Working in a small team, with a flexible rota
- Support your career development
- Employee referral scheme
- Team Uniform*
- Discretionary bonus
Job Description:
Queenshurst, situated in the heart of the lively market town of Kingston-upon-Thames, is a collection of 328 stylish apartments ideally located just a five-minute walk from the town's train station and town centre.
Queenshurst benefits from a resident's gym, 24-hour concierge, cinema room and meeting room as well as access to a new linear park and central garden square.
Key responsibilities include, but are not limited to:
- Maintain a sense of identity for the Queenshurst estate team, where they should feel satisfied and rewarded by what they do in their day-to-day roles. Task and monitor the duties of site-based staff to ensure that work specifications and service levels are met. Clear and specific instructions should be issued to estate staff with joint review of efforts to ensure an appropriately proficient outcome.
- Action and progress repair and maintenance requests / observations through to completion, updating all parties as necessary throughout.
- Manage and coordinate the M&E PPM requirements of Queenshurst, ensuring safety and compliance at all times, and escalating any concerns or issues to the SEM and/or AD accordingly.
- Monitor the performance of regular routine contractors (e.g. grounds maintenance, communal area cleaning and window cleaning), taking necessary action where contractor efforts are lacking and positively reinforcing good work.
- Recognise, log, monitor and complete insurance claims.
- Plan, specify, tender and oversee cyclical maintenance projects, major repairs and routine contracts, monitoring through to completion and liaising will all necessary parties throughout.
- Assist in the audit of service charge accounts at scheme financial year ends, ensuring accuracy, and liaising with RMCs, RAs and clients as required during the approval process, always recognising the associated legislative time constraints.
- Undertake a detailed, full inspection of the whole development (both internally and externally) each day and record matters requiring further action and attention within the electronic Duty Occurrence Book.
- Ensure that O&Ms are adhered to and that maintenance regimes and compliance are successfully achieved Actively take action to remedy breaches of the lease and causes of nuisance.
- Assist with the collection of service charges and other payments required by the lease. Instigate arrears procedures when required.
- A significant part of the Development Manager role requires meeting with our client, Berkeley Homes, and presenting hard copy records and other information, for review. The ability to collate and present such documentation and to recognise the ramifications of not being able to do so is essential at Queenshurst.
- Other general duties as required from time to time to assist in the success of Premier Estates Limited and Berkeley Homes (West London) Limited.
Please Note: Comprehensive guidance and support will be provided to ensure your success in this role.
What We Ask From You:
- Strong people manager with a demonstrable track record in leading and inspiring teams.
- Excellent stakeholder management skills, the ability to manage client relationships effectively, ensuring good communication and regular reporting.
- Existing experience in managing developments, being responsible for the operational running of the estate and ensuring health & safety.
- Strong communicator in both written and verbal; you will be liaising with clients, contractors and persons inside / outside of the organization.
- Excellent team player
- Proficient IT Skills
- Strong Multi-Tasking Ability
- Ability to grasp new concepts quickly
For further details about this position or to gain deeper insights into Premier Estates, please visit our website. To contact us or make inquiries, please reach out to our recruitment team at , who will be delighted to provide additional information.
Eligibility:
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required from all candidates. *some developments vary