- administration
- helpdesk
- customer support
Facilities Administrator
Hours : Monday to Friday : 37 hours per week
Salary : £12.00 - £13.00 per hour
This is a temporary role to start asap and has no end date.
Location: Eastleigh
Dynamite recruitment is working in partnership with a well-established organisation who are uk based .Due to a busy period out client is looking to recruit a Facilities Administrator / Helpdesk to start asap
As a Facilities Administrator you will be :
- The first point of contact on the Facilities Helpdesk
- Responsible for raising purchase orders , PPE orders, stationery orders, catering supplies, cleaning supplies, etc.
- Ensuring that minimum stock levels within the organisation are kept topped up and arrange the delivery of any top up stock.
- Working with the relevant contractors including trade operatives to resolve internal and external customer queries relating to works orders.
- Resolve day to day customer queries relating to contractor works via email and on the telephone.
- To attend meetings as required to provide additional information relating to the administration of contracts and/or functions this would include liaising with regulatory bodies.
- Assist in the creation of staff ID badges, ensure compliance with security and building access requirements.
- Responsible for the issue of parking permits and assist in maintaining the Company's car park policy.
- Reconciliation of team Company credit card spend to ensure compliance with procurement card procedure and reporting any anomalies.
- Process invoices awaiting payment to ensure these are progressed by those responsible for the programme of works to meet payment obligations.
- Raise queries and issues relating to invoices and/or work claimed with the relevant parties.
- Validate information from external out of hours contractors ensure emergency works have been attended to and follow-on jobs raised.
- Provide minutes for monthly team meetings and those requested by the Workplace Services Manager.
- Assist with reporting.
- Take minutes at meeting where necessary.
The ideal Administrator will have / be
- Previous experience in managing enquiries via email and on the telephone.
- Good verbal and written communication skills
- The ability to communicate with a wide range of individuals.
- Will be available asap.
- A good working knowledge of Microsoft Office packages including Outlook, Word and Excel.
- Confidence in using data entry and storage software systems (IBS Open Housing) and DRS work scheduling systems or similar data software programmes.
- Ability to multitask.
To be considered please submit your CV Asap
INDB