£23K/yr to £33K/yr
England, United Kingdom
Permanent, Variable

Call Centre Agent

Posted by Step Ahead Recruitment Ltd.

Sales Executive – No Cold Calling - Pool In Wharfedale - £23k basic rising to £23.5k after probation + uncapped commission - £10k OTE – Hybrid Working

*Immediate Start Dates Available*

**Shift patterns available - Monday-Friday 8am-4.30pm / 10am-6.30pm

Are you ambitious, driven and money motivated?

An exciting opportunity, to be a vital team player in one of the best tech companies in Leeds. This team has a great vibe! They are fun, friendly, sociable and work in lovely modern offices with lounge area, games room, onsite gym and fully stocked Beer & Prosecco fridge. A hugely supportive environment with loads of opportunity to progress within the business.

The purpose of this role is to make outbound calls (no cold calling - responding to inbound enquiries) to customers to allocate them the right advisor and ensure they have received a first-class customer experience.

The successful candidate will be able to think on their feet, with a creative approach to object handling, upselling and cross-selling.

Benefits:

  • Monthly bonus (Average £600-£1000 a month)
  • 24 days holiday (increasing on length of service) + day off for birthday + 8 bank holiday
  • Hybrid working - Monday & Fridays work from home
  • Beautiful, sociable offices in Pool In Wharfedale with lounge area, games room, onsite gym and fully stocked Beer & Prosecco Fridge
  • Regular, paid social events
  • Self-development and progression opportunities
  • Free onsite parking
  • Free Fruit, Nespresso Coffee and Tea
  • Being part of a vital team in the company

Job role

  • High volume outbound calls to inbound enquiries to explore their requirements
  • Objection handling to resolve any queries or concerns and upselling where possible
  • Allocate the right advisor against their needs
  • Delivering a high customer experience whilst hitting targets

Experience/skills required:

  • Passion, ambition, and self-motivation
  • Strong desire to deliver a first-class customer service
  • Experience hitting and exceeding targets
  • Ability to cross and upsell

We'd consider backgrounds from B2B, B2C, Estate Agency, Car Sales, Recruitment, Telesales, Telemarketing, Financial Services and other telephone-based sales roles.

Please apply here with your CV

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