Are you based in the Great Yarmouth area? Do you have a passion for working with people?
Jewson a leading building materials distributor in Northern Europe, is on the hunt for a Customer Service Advisor- Yard who's as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
Hours - 07.00- 16.30 Monday to Friday and every 2nd Saturday morning 8-12
Location - Jewson Great Yarmouth, Boundary Road, Great Yarmouth, NR31 0JY
Key Responsibilities
- Welcome customers to the branch and take an active interest in their projects
- Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values
- Help to prepare customer orders, load and unload customer and supplier vehicles using a Forklift Truck to minimise manual handling (training will be provided)
- Check incoming deliveries and report missing or damaged products
- Maintain stock levels in both the shop and yard areas, carrying out regular stock counts
- Keep the branch looking clean and tidy, to make a great first impression on our customers
- Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
- Use our in-house systems to process customer orders and payments, organise delivery times, update customer accounts and keep customers updated throughout their journey
What's in it for you?
- Retirement Savings Plan (Pension) - with Legal & General
- Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
- Employee Discount
- Refer a Friend scheme
- Wellbeing Centre via WorkPerks
- New Reward and Recognition programme - launching soon!
Required Skills and Experience
- Previous industry experience preferred but not essential
- Strong organisational skills, with the ability to prioritise work accordingly
- Strong communication skills
- Confident working both indoors and outdoors
- A health and safety focus
- Comfortable in a role involving extensive manual handling of bulky items
- Forklift licence (desirable)
About us
At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.?
If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!