Sales Support Administrator
Do you thrive in supporting sales functions to overachieve? Does providing the best possible service mean something to you? We are currently working with high-tech manufacturer based in Peterborough, who are global leaders and supply solutions to over 80 countries every year. They are looking for a Sales Support Administrator to help boost their business development team.
As the Sales Support Administrator you'll be assigned one or more global regions and work closely with the regional Business Development Manager and other key stakeholders. Your primary role is to coordinate between our international customers and internal teams, ensuring proposals are delivered accurately and on time. This position is crucial to helping the business meet its sales targets.
Job Responsibilities
As the Sales Support Administrator you will:
- Provide strong support to the Business Development Managers, ensuring bids and proposals are handled smoothly
- Take charge of coordinating sales admin activities for your assigned region, always meeting deadlines
- Proactively prepare quotations and follow up with customers for feedback, keeping communication lines open
- Collaborate with key stakeholders to finalise pricing strategies, ensuring approvals are obtained
- Account for fluctuations in currency, pricing, and margins when creating quotes
- Adhere to the bid process and ensure all required steps are followed consistently
- Prepare and manage all necessary documents to support bids, such as Manufacturer Authorisation Letters
- Review and log customer orders to ensure alignment with the agreed terms and scope
- Respond promptly and efficiently to customer inquiries via email and phone
- Manage and prepare KPI reports for the Business Development Support Team in your region
- Actively contribute to forecast review meetings, managing opportunities under £100k
- Be flexible and willing to work additional hours when needed to meet customer deadlines
Person Specification
- Experience in Business Development, Supply Chain, or Programme Management, with a proven ability to handle high-pressure situations while delivering excellent customer service
- A-levels, degree, or relevant experience in a similar field will be considered
- Strong skills in building and managing customer relationships
- Proficient in Microsoft Office (Intermediate/Advanced), Salesforce, and SharePoint
- Excellent time management and organisational skills, with the ability to prioritise tasks effectively
- Commercially astute with a focus on achieving results and driving business success
- Strong analytical thinking and problem-solving skills, with attention to detail
- Flexible and open to occasional travel as required for the role
Hours of Work, Pay, and Benefits
- Up to £28,000
- Monday to Friday
- Hybrid working
- Flexible working
- 25 days annual leave
- Company pension scheme
- Private medical insurance
- Life assurance
- Employee reward and recognition scheme
- Employee assistance program
- Wellbeing services
- Free parking
- Continued professional development, including professional memberships and registration where applicable