Internal Account Manager, Lemington
Salary £22,672 + excellent monthly bonus
Hybrid working
Talent84 is delighted to once again be supporting our award-winning fintech client with their search for an Internal Account Manager to join their busy in-house sales department. The successful candidate will act as first point of contact for all prospective clients; providing excellent product knowledge, building rapport and ultimately converting enquiries into accounts. If you are an experienced customer service or salesperson looking for a new challenge, we'd love to hear from you. Alternatively, if you are bright and confident graduate looking for your first exciting role, we'd love to hear from you too!
Responsibilities
- Create and manage clients accounts across diverse technology
- Support clients across multiple channels (email, phone, secure messaging)
- Use excellent product knowledge to recommend to direct potential clients to best product
- Book appointment for advisers
- Accurately record all progress and follow up leads timely
- Build long lasting relationships with clients
- Work collaboratively with wider organisation
Key Criteria
- Proven experience in a client facing customer service or sales role (ideally 12months+)
- Ambitious and passionate about career progression
- Confident and inquisitive telephone manner
- Eagerness to learn new skills and be coached by senior members of the team
- Tech-savvy and able to learn multiple technologies