Service Manager (Motorrad)
Bristol
40k p.a
Our client, a luxury automotive dealership based in the Southwest has an exciting opportunity for a Service Manager to join their amazing Motorrad team.
The role:
- Manage the front of house workload while providing the highest standards of customer service while Motorcycles are with us for servicing and repairs.
- Ensuring exceptional customer satisfaction with work carried out and advising of future service or repair priorities.
- Ensure daily operating processes are robustly followed to include invoicing, debtor control and adhering to dealership and manufacture requirements.
- Work collaboratively with the Workshop team to ensure all tasks are completed to the agreed time scales.
- Drive a winning performance on all key metrics through a team.
Key skills/experience:
- Experience and proven record of success managing or leading a team in a franchised dealership
- Strong communication skills with both customer and your team
- Knowledge of Microsoft Office, Excel and Kerridge
- Full UK driving licence is essential and Motorcycle licence would be advantageous
- Familiarity of warranty procedures would be advantageous
Benefits:
- 25 Days Holiday (plus Bank Holidays)
- Contributory Pension Scheme
- Private Medical Insurance
- Regular Pay Reviews
- Life Assurance
- Servicing, Parts and Accessories Discounts
- Employee Assistance Programme
- Learning and Development
- Enhanced Family Leave
- Volunteering Opportunities