Insurance Officer
- Salary: £38,000 to £42,000 annual, pro-rata, depending on experience
- Location: London, SE1
- Job Type: 6-month FTC
My client are looking for an Insurance Officer to join their team and support the Corporate Finance Manager in delivering a high-quality service. The role involves coordinating all insurance risk within the business, ensuring appropriate coverage to mitigate current and future risks. This position is integral to the organisation, which has grown significantly since 1967 and now manages over 7,000 homes across south London.
Day to Day of the role:
- Assist in the procurement of insurance services, including tendering, negotiation of agreements, and renewals to manage risks and deliver value for money.
- Engage key stakeholders in the insurance process and manage relationships with insurers, brokers, and consultants.
- Ensure the association has optimal insurance cover and manage claims in a timely manner.
- Handle property, liability, and other claims through a robust process, including training needs and risk awareness.
- Collaborate with Health & Safety, Human Resources, and other departments to manage risk.
- Process and handle claims effectively and promptly.
- Serve as the initial point of contact for all claims, notifications, and day-to-day queries.
- Collaborate with internal and external stakeholders to defend and investigate claims.
- Assist in recovering and reconciling insurance funds from insurers and third parties.
- Gather evidence and identify witnesses for insurers to determine liability.
- Maintain the insurance claims register and provide finance with monthly accruals of outstanding claims and spend.
Required Skills & Qualifications:
- Degree or relevant professional qualification.
- Membership of a Legal body and/or CII.
- Evidence of continued Professional Development.
- High levels of literacy and numeracy.
- Experience in claims management service, policies, and procedures within a Property, Housing, Building & Motor environment.
- Knowledge of insurance cover, claims procedures, and policy renewals.
- Ability to manage projects/workload to budget and deadlines in a fast-paced and changing environment.
- Experience in managing diverse stakeholder relationships with strong communication and negotiation skills.
- Excellent IT skills, including proficiency in MS Office applications and the ability to manipulate information on databases.
- Experience using Excel for maintaining spreadsheets, identifying trends, and creating reports/dashboards.
Benefits:
- Competitive pro-rata salary.
- Opportunity to work in a dynamic and supportive environment.
- Chance to contribute to a team that values delivering a positive experience.