Operations & Delivery Manager, FMCG
£40,000 - £50,000, London
A dynamic and fast-moving consumer product brand is looking for an Operations & Delivery Manager to join their team. In this role you will project manage the accurate delivery of all high-volume orders for the brand's major retail customers. You will also optimise margin and speed of delivery by driving operational excellence, proactively identifying problems and streamlining efficiencies.
If you are a proactive and results-driven individual with great project management skills, looking to work within a fast-paced environment, we would love to hear from you.
You will be responsible for:
- Ensuring timely and cost-efficient delivery for all retail customer orders
- Driving operational excellence within your area, identifying areas for improvement and maximising efficiencies
- Working closely with DCs & 3PLs, setting KPIs and ensuring OTIF delivery
- Managing and tracking all live projects from initial pitch through to end delivery, ensuring all agreed timelines are met
- Enhancing sales margins through value engineering across the entire end-to-end process, from project commencement to final delivery
- Developing and maintaining strong relationships with key stakeholders including internal teams, factories, retailers, and warehouses
- Managing and mentoring the Delivery team
To be successful in this role, you will need the following skills:
- Experience in a fast-moving consumer goods (FMCG) environment, delivering to major UK retailers
- Good knowledge of project management and/or continuous improvement methodologies
- Good working knowledge of FOB and ex-works delivery
- Line management or team leadership experience
- Experience of moving stock to and from global factories and warehouse locations
- Background working with large volumes and at pace
- Excellent relationship builder both internally and externally