£40K/yr to £43K/yr
England, United Kingdom
Permanent, Variable

Privacy Officer

Posted by Walsall Housing Group.

Privacy Officer

Salary: £40,240 - £43,022 per annum, plus excellent benefits

Location: Walsall, West Midlands – Hybrid working – Minimum two days in office however could be more depending on needs of the business

Contract: Permanent, 37 hours per week

Closing Date: 8th September 2024

Interview Date: 19th September 2024 (in person)

Data has never been more important - how we use it and how we protect it. We are embarking on an ambitious transformation programme focused on Data Driven Decisions which means the quality, security and management of our data is a key corporate priority. We are seeking a Privacy Officer who will work alongside our Data Privacy Manager to lead the way for all things relating to data privacy and protection compliance, in accordance with legislation.

You will establish and maintain appropriate information governance procedures which comply with current data protection legislation and support the Data Privacy Manager, who is the Data Protection Officer (DPO).

You'll have responsibility for maintaining trust through effectively supporting and managing data privacy policies, procedures and training, ensuring full compliance across our 800 colleagues. You will proactively look for ideas on continuous improvements and innovative ways to enhance how we use data across our services and how we ensure effective governance.

Importantly, whilst this is a high-impact role that requires a set of specific skills, it also offers you the opportunity to be involved in a social business that has a clear set of values and objectives that are all about supporting people. And our inclusive culture and market-leading professional development opportunities have seen us achieve a Sunday Times ‘Best place to work' award for 2024.

Interested? Please read on below and check out our website at www.whg.uk.com to find out more about what we do and read Our 2030 Plan.

Responsibilities include, see JD for full details

  • To support the Data Privacy Manager and deputise as the Data Protection Officer (‘DPO') for whg Group in their absence.
  • Ensure appropriate arrangements are in place relating to privacy notices, data collection and retention, data sharing, data processing and data protection impact analyses.
  • Maintaining a register of all processing activities, purposes of processing and the legitimisation criteria used.
  • Maintain registers of all requests received and respond to all requests for information from external organisations, along with day-to-day queries from colleagues.
  • Drafting responses to all Subject Access requests relating to data protection for the DPO to review.
  • Submit returns and reports to the Information Commissioner's Office.
  • Build, implement and maintain Data Governance standards and content, including Data Governance and Document Retention Policies, Information Classification Standards etc.
  • Record all reported information security breaches, including near misses, and co-ordinate investigations into all reported breaches, ensuring that any required remedial action is implemented.
  • Provide advice and guidance to colleagues.

We're looking for someone who has:

  • A degree or relevant professional qualification.
  • Recent experience in a similar role, with knowledge of the UK GDPR, Data Protection Act 2018, and PECR.
  • Knowledge of ISO27001 framework and Cyber essentials.
  • Experience of contributing to IT-related projects.
  • Experience of investigating information security breaches and identifying and implementing actions to prevent further beaches
  • Excellent interpersonal and communication skills.
  • Experience of responding to Subject Access Requests.
  • Experience of building and developing forums and networks of colleagues.
  • Experience of presenting awareness and training activities relating to data privacy.
  • Ability to provide practical advice and guidance to colleagues on data privacy issues.
  • Fully competent in the use of IT systems.
  • Excellent organisational, communication and interpersonal skills.
  • Ability to work well under pressure and the ability to plan own workload to achieve targets and deadlines.
  • The ability to work in a team environment and be supportive of others.
  • Good numerical and written skills with excellent attention to detail.
  • A flexible attitude with the ability to shift priorities.

What's in it for you?

whg is an organisation that is all about supporting a positive culture for colleagues and enabling people to bring their best to work each and every day. We support a flexible approach to work and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Working for whg means you will receive:

  • A competitive salary
  • 27 days annual leave (plus three days for Christmas shut down)
  • Access to the annual leave purchase scheme
  • Access to a choice of two great pension schemes including the Local Government Pension Scheme
  • A health cash plan
  • Access to a car leasing scheme
  • A range of shopping and leisure discounts
  • Access to learning and development opportunities
  • The opportunity to work in a hybrid environment
  • Automatic membership of Colleague Voice
  • A friendly office environment
  • A culture that really does aim to create a place for all colleagues regardless of job role.

About us

As a proud member of the Sunday Times Best Places to Work 2024, we are committed to creating an inclusive and dynamic workplace culture. Our dedication to excellence extends beyond providing quality housing solutions; we strive to empower our employees to make a meaningful impact in our communities.

Equality, diversity and inclusion

It is important to us that we have a diverse workforce, representat...

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