£30K/yr
Leeds, England
Permanent, Variable

Customer Partnership Manager

Posted by Greencore.

Why Greencore?

We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better.

We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of £1.9bn.

Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,400 daily deliveries of our own chilled and frozen produce and that of third parties.

We work hard to ensure that Greencore is a great place to work, and our people truly are at the core. We're committed to ensuring all our colleagues have development plans and strive to provide inspiring leadership - in fact, in the past year we've seen an 11% increase in the number of colleagues who would recommend Greencore as a place to work.

Here at Leeds we make just over 40% of all UK frozen Yorkshire puddings; making us one of the UK's largest suppliers of frozen Yorkshire puddings to Asda, Morrisons & Tesco to name a few!

Role Purpose:

To work closely within Greencore and the retailers Commercial and Supply teams proactively challenging the ways of working to help develop and drive positive change within the customer partnership

Key Accountabilities include:

  • Act as the Supply Chain lead in cross functional / customer projects to ensure collaborative working resulting in successful new implementations and on-going performance improvements
  • Continuously "makes things happen", using trends and insight to maximise sales value and profitability especially at an item / store level
  • Day to day management and analysis of customer KPI's to maximise sales & availability whilst balancing waste & efficiency in the supply chain
  • Establish, develop, and maintain close working long-term relationships with key customer contacts
  • Be the Customer's system / process `Subject Matter Expert' for Greencore

What we're looking for

We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity.

  • Excellent relationship management and strong interpersonal skills
  • Customer focused
  • Strong analytical skills
  • Highly proactive and results driven
  • Supply chain experience is essential, in planning or analysis, customer engagement, and project management.
  • Strong knowledge of the convenience food market and experience of working in a fast paced, growth industry/business, ideally FMCG.

What you'll get in return

  • Competitive salary and job-related benefits
  • 25 days Holiday plus bank holidays
  • Pension up to 8% matched
  • Company share save scheme
  • Greencore Qualifications
  • Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform

Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.

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