Our client is a thriving, independent property management company, with a rapidly expanding portfolio of residential and commercial properties across South Wales. Renowned for their exceptional service to landlords and contract holders, they pride themselves on their professionalism, integrity, and commitment to achieving outstanding results.
As they continue to grow, they are excited to offer excellent career advancement opportunities for the right candidate.
Position: Property Maintenance Manager
We are on the lookout for an experienced and enthusiastic Property Maintenance Manager to join our dynamic team. In this pivotal role, you will manage residential and commercial maintenance and compliance, ensuring top-notch customer service while driving revenue growth.
Responsibilities:
- Oversee daily maintenance and annual compliance for all properties in our portfolio, as well as ad hoc care for units under facilities management.
- Manage enquiries, telephone calls, and emails efficiently.
- Coordinate and book daily maintenance concerns and annual compliance tasks.
- Communicate with property owners about issues and quotations, negotiate the best repair solutions, plan logistics with tradesmen, and provide regular updates to contract holders and property owners.
- Ensure all market and managed properties are consistently up-to-date with compliance requirements, including EICR, GSC, COs, EPCs, and Smoke Alarms.
- Supervise property renovations and project management.
- Review routine inspection reports and address findings promptly.
- Prepare quotations for deposit claims and assist with preparing properties for re-letting.
- Deliver excellent customer service to build and maintain strong relationships with landlords, contract holders, and tradespeople.
Qualifications & Skills:
- Rent Smart Wales or ARLA qualification preferred.
- Minimum of 2 years' experience in residential lettings (experience in facilities management and commercial lettings is a bonus).
- Strong understanding of relevant laws, regulations, and industry standards in the lettings sector, particularly in Wales.
- Excellent communication skills for building strong relationships with clients and colleagues.
- Exceptional organisational and time management abilities, capable of prioritising and handling multiple tasks to meet deadlines.
- Self-motivated and target-driven, with a focus on exceeding performance goals.
- Proficiency with Microsoft Office, email, and CRM systems.
What We Offer:
- Competitive salary: £25,000 - £29,000 per year
- 20 days of holiday plus bank holidays
- Private health insurance, including dental, optical, and mental health support
Position Details:
- Full-time, permanent
- 9:00 AM - 5:30 PM on a two-week rota (including every other Saturday)
- Based in our office on Gower Road
- Remote working: No
- Driving licence: Preferred but not required
Join our client and become a vital part of a team that values dedication, growth, and excellence. Apply today and take the next step in your property management career!