TREGOTHNAN TOUR GUIDE
£12.00 per hour
Permanent, no guaranteed hours
Approximately 5 miles from Truro, Cornwall
About Us
The Tregothnan Estate is a private family home with a world-renowned botanical garden and woodland. The Estate has a team of maintenance, gardening and joinery employees that maintain the core estate and manage the beautiful surroundings which are on the edge of the River Fal. The Estate is also a landlord with a substantial portfolio of residential, commercial, and agricultural properties.
Through its day to day running, the Estate produces tea (the only UK grown blend), honey and jam, which are sold by our trading team; delivers Experiences, and rents holiday accommodation. The Estate is diverse in its activities and the job roles it provides. The teams have a great community spirit, the surroundings are inspiring, and the work is always interesting. Working at Tregothnan is being part of Cornwall's heritage and its modern future.
The Role
We have an exciting opportunity for a Tour Guide to join our small team, and be responsible for delivering Experiences, including Garden Tours, Tea School Masterclass, Tea Growers Guide, Tea Tasting, and Tea Centre Experience; assisting customers with questions, purchases and encouraging sales/upselling. Full training will be provided.
As tours are delivered on an as and when basis, there would be no guaranteed hours. You would be paid for each tour delivered. On average, in Summer months, we are likely to have approximately 6 tours a week, across 7 days a week, which is likely to give each Tour Guide approximately 1-2 tours a week, with each tour lasting approximately 2.5-3 hours. Tour times are 10.00am, 12.00pm and 2.00pm.
About You
You will need:
- Previous similar experience
- Excellent customer service skills
- The ability to work alone and as part of a team
- Excellent communication, interpersonal and presentation skills, a professional attitude with a good sense of humour, to be polite and have good levels of personal presentation
- To have a flexible approach to work and hours worked, preferably with the ability to work across 7 days a week
- Full UK driving licence and your own transport, as we are in a rural location with no access to public transport
Closing date: Monday 15 July 2024.
Other organisations may call this role Estate Tour Guide, Heritage Tour Guide, Garden Tour Specialist, Visitor Experience Guide, Historical Site Guide, Tour Coordinator, or Visitor Engagement Guide.
So, if you'd like to join us as a Tour Guide, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.