Production Planner
Location: Milton Keynes
Contract Type: Permanent/ Full time
Salary: £30,000 - £33,000
Hours: 37.5
The Whittan Group is the largest manufacturer of steel storage products in the United Kingdom. Operating through several market-leading brands, we design, manufacture and install storage solutions for commercial and industrial environments in the UK and Europe.
We are looking for a Production Planner to join our busy and growing organisation. The Production Planner will plan efficient production schedules on a daily/weekly basis for all products which meet both customer requirements and stock target levels and will have a lead role in the planning and coordination of production to ensure maximum performance and minimum delay.
Key Responsibilities:
- Track orders and work closely with the provisioning team to ensure customer deliveries are right first time.
- Identify when an order must be escalated internally based on risk of failing first-time delivery.
- Provide cover and support to the Production Planning Team.
- Support in the planning function to ensure crucial orders are prioritised.
- Create pick lists / check lists of purchased / consumable items to complete orders.
- Collaborate with all departments to ensure the quality check points are effective.
- Review and influence the production plan to comply with urgent orders.
- Manage and respond to emails in the group inbox relating to customer complaints or replacement materials (FOCs)
- Organising internal and external resources for replacement products related to customer complaints.
- Highlight queries and issues with the management team received from customer service or fulfilment.
- Develop and review delivery statistics reporting on orders and present to management.
- Hold weekly calls with the customer service and fulfilment team and run reports of open orders identifying late orders and any risk to customers.
- Resolve customer satisfaction and performance issues.
- Ensure delivery on time in Dispatch and backlog management goals are met.
Required experience/skills/qualifications:
- Minimum of 2 years within a manufacturing planning role
- Knowledge of SAP IT systems
- You will be a result driven initiative-taker.
- Excellent technical skills
- Knowledge of process related standards
- Forecasting
- Capacity Analyse
Desirable experience/skills:
- Stock Management
Company Benefits:
- Competitive Salary
- 33 days holiday per annum including bank holidays
- Company pension
- Life assurance
- Employee discount scheme
- Long Service Awards
- Monthly STAR Awards
- Employee Assistance Programme
- Support from Trained Mental Health First Aiders
- Cycle2Work Scheme
- Medicash Scheme
- Flexi Holiday Scheme
The Whittan Group promotes equality of opportunity in that everyone who works for us and any job applicants will be treated equally, regardless of gender or gender reassignment, age, ethnic or national origin, nationality, race, colour, marital or civil partnership status, pregnancy or maternity, disability, sexual orientation, religion or belief.
You may have experience in the following: Manufacturing Planner, Operations Planner, Production Coordinator, Production Control Analyst, Master Scheduler, Inventory Planner, Supply Chain Planner, Materials Planner, Production Control Specialist, and Production Operations Planner.
REF-216 580