Export Shipping Coordinator - Join a Dynamic Team in Surrey!
Are you an experienced Export Coordinator seeking a new opportunity with a leading global relocation firm? Our client, a key player in the UK's relocation industry, is expanding their team and looking for an enthusiastic Export Coordinator/Shipping Coordinator to join their close-knit and dynamic group of four professionals.
Key Responsibilities:
- Promptly arrange quotes for local offices on international moves from the UK to overseas destinations.
- Add shipment information to the company's bespoke operational database.
- Calculate and/or check sea freight and delivery charges.
- Verify operational details with the local office (Member) and/or receiving agent (destination company in the country of arrival) as necessary.
- Liaise with the local office (Member) to ensure all necessary customs, contact, insurance, and contract details are correct.
- Ensure all documents are received by the receiving agent in time for customs clearance/bonding container in accordance with ISO and FAIM manuals.
- Arrange deliveries with agents and send all necessary paperwork.
- Communicate all relevant details to both overseas agents and members.
- Update the computer system and files to ensure all relevant information is correct.
- Create sales invoices and approve purchase invoices for payment as necessary.
- Coordinate with the accounts department to ensure payments to suppliers (e.g., sea freight companies) are made.
- Monitor and update any changes to customs procedures as necessary.
- Track changes to freight rates and exchange rates, updating accordingly, and inform the local office of any impact on customer pricing.
- Ensure the system is always up to date with the latest developments, such as changes to price, transit time, and companies involved.
Position Requirements:
- 2 years' experience (or more) in a similar role within a busy exports/shipping department.
- Knowledge of database systems and Microsoft Office packages.
- Experience working within a dynamic, service-driven team delivering against targets.
- Excellent communication skills and a passion for good customer service and satisfaction.
- Strong attention to detail with the ability to swiftly and accurately produce quotations and maintain good administrative skills.
- Ability to liaise effectively with international agents.
- Outgoing and friendly, with strong relationship-building skills.
- Commutable distance to Redhill, Surrey.
Position Remuneration:
- Salary: £30,000 - £32,000 (dependent on experience)
- Working hours: Monday - Friday, 08:30 - 17:00
- 28 days holiday, including bank holidays
- Christmas shut-down period
- Royal London pension scheme
- Parking is provided, but for those using public transport, Merstham station is a short ten-minute walk away with local bus routes also accessible.
Streamline Search is a technical recruitment agency based in Chichester, West Sussex, operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR, by applying to this post you are granting us consent to process your data and contact you in relation to this application.