Transport Administrator
Location: Sittingbourne
Salary: £26, 000 PA
Work Schedule: Monday -Friday; 08:00 - 17:00
Benefits: Excellent Discount on Company Products, Increased Holiday with Long Service, Healthcare
Company description
Connect Personnel are working on behalf of a long-standing client who are looking for an Experienced Transport Administrator for their site in Sittingbourne. Established in 1973 as a small family run business has grown to become the leading British based designer, manufacturer and worldwide distributor of furniture, home de´cor and accessories, committed to offering the complete home furnishings solution.
Experience & Responsibilities
An exciting opportunity had arisen within our Transport team for an Administrator to assist with our increasing customer base.
The Role Will Involve
- Working within a transport office to assist with the co-ordination of a team that delivers throughout the UK
- Assisting with ensuring the drivers are on the road as quickly and efficiently as possible (issues are resolved promptly and appropriately)
- Communicating with customers and drivers in a professional manner to resolve issues with deliveries/delivery timescales, to ensure customer satisfaction is met and improved
- Liaising with internal departments to proactively resolve any challenges
- Updating customer portals
- Undertaking any other ad hoc project or task within the company as required
You Will
- Have significant experience of working within a similar role and ideally of liaising with Drivers regularly (both via the phone and in person)
- Display an understanding of the importance of excellent customer service
- Possess effective communication skills
- Be proactive and display initiative
- Demonstrate a good working knowledge of Microsoft Word and Excel, and Outlook
- Have achieved a minimum of Grade C/4 in GCSE (or equivalent) in Maths and English
- Time management is a must
This is an excellent opportunity to join an innovative and leading firm in its industry. Please contact Connect Personnel for a confidential discussion or apply today !