Central Reservations Agent Hotel company
- Chorley, Lancashire, United Kingdom
Job Description
Are you the type of person that gets out of bed on the right side every day?
If so, we'd like you to come and join our 'Happy' team as a Reservations Agent!
As our Reservations Agent within our Reservations family, you will find yourself administrating all bedroom reservations. Surrounded by a supportive and fun team all working towards tailor-made guest experiences, along with working towards various sales targets. Within this dynamic environment with quick learning opportunities, you will have the chance to gain a greater insight into our various departments. 'Upselling' various hotel packages over the phone to our guests and proceeding with bookings.
We're more concerned with what's in the glass not whether it's half full or empty so come and pour some happiness into yours by joining our team!
Skills
- Strong interpersonal & communication skills
- Exceptional customer care skills
- Empathy for your colleagues
- Ability to work under pressure
- Pride and attention to detail in your work
- The finest personal presentation
- Distinctive, professional and warm personality
- Knolledge of Reslink ideally not essensial
As a Reservations Agent you will 42.5 hours per week on a flexible rota, 1 in 3 weekends Saturday
11.50 plus per hour
Company Pension
Heavily discounted hotel stays and food
Company security