General Manager - Logistics
Location: Gatehead
Salary: £51,500 Per Annum
We are looking for a General Manager to support a Logistics client in Gateshead. This is excellent opportunity for a candidate with good leadership skills to take on a role with full operational responsibility within a growing business.
The ideal candidate will have worked as a General Manager or similar within a logistics, transportation or delivery business.
Day to Day Responsibilities
- Managing of all operational costs to agreed targets, including vehicle hire, repair costs, fuel, direct staff, agency, subcontractors, indirect staff, minimising agency and spot hire costs.
- Analysing forecast and historical information to facilitate effective and efficient resource planning to provide cost effective and high-quality performance
- Achieving KPI's including First Time Right, Net Promotor Score and missing & damaged tolerance claims
- Managing resources for the site, including recruitment to company targets, inductions, and people development
- Developing and managing effective working client relationships
- Adhering to all current transport legislation and company standards
- Effective and timely communication with all employees
- Timely and accurate completion of reports and responding to requests for information with both internal departments and client representatives
- You will have accountability for the site's performance over a 7-day a week operation, including all aspects of warehousing and transport, ensuring that customer services levels are met or exceeded.
- Managing costs effectively, you will maximise profitability, manage resources and people effectively.
- Operations for this depot are 24/7, there may be a requirement to be available approximately 1 weekend in 3. A typical shift pattern would be Monday to Friday, including bank holidays and weekends on a rota.
Key Skills, Experience & Background
- Exceptional leadership, motivation and people management skills with experience of managing a diverse workforce in a fast-paced, 7 day a week operation
- Strong communication skills
- Critical thinking and problem solving, able to orchestrate logical solutions to operational issues
- Proven record of successful client relationship management, exceeding customer expectations
- Strong commercial awareness, working within budgetary constraints and targets
- P&L budget management experience
- Performance management experience
- Recruitment, appraisal and investigation experience
Pay and Benefits
- £51,5000 per annum plus company bonus
- 20 days holiday plus bank holidays. Rising with service
- Life insurance, healthcare, employee assistance programme
- Enhanced Pay for Paternity and Maternity Leave - Multiple employee incentives i.e. reward vouchers
- Discounts on Car Leasing