Installs & Sales Support Administrator
- Contract Type: Permanent, 35 Hour week, Monday - Friday
- Location: Essendine, Rutland
- Salary: Competitive
Day-to-day of the role:
- Liaise with wholesalers, sales personnel, and customers to set up electronic ordering and coordinate new installations.
- Work closely with engineers and hardware teams to schedule installation dates and manage equipment orders.
- Generate invoices for equipment sales and installations.
- Handle direct debit and card payment processing, ensuring accurate data entry into our database.
- Provide data input assistance and support the sales team with lead management.
- Maintain and update CRM daily, ensuring all interactions and sales leads are logged accurately.
- Produce weekly CRM reports for the manager.
- Assist Customer Services with fuel integration sign-ups and liaise with the Installation team.
- Advise customers on partner services, additional equipment, and upsell opportunities.
- Respond to marketing campaigns with outbound sales calls and promote Local Loyalty services.
Required Skills & Qualifications:
- Strong educational background.
- Proven track record in customer service and administrative roles.
- Excellent communication skills, confident in interacting with various stakeholders.
- Highly motivated, organized, and reliable with a structured approach to problem-solving.
- Ability to work independently and as part of a team.
- Good understanding of accounts and finance principles is advantageous.
Benefits:
- Competitive salary with yearly reviews.
- Commission on equipment sales and twice-yearly bonuses.
- Flexible working environment.
- 25 days annual leave plus bank holidays and a Long Service Award.
- Life assurance and a pension scheme with 3% employer contribution.
- Access to an on-site recreational room and various team-organised events.
To apply for the Installs & Sales Support Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in joining our team.