Position; Front of House Manager
Location; Oxford
Salary; £38,000 - £42,000 per annum
Planet Recruitment are proud to be working with our well-established client in central Oxford, who are seeking a new permanent Front of House Manager. This role is based on 37.5 hours a week but expected to be flexible due to big events.
Main Responsibilities;
- Ensure that provision of services meet or exceed expectations of college members and conference delegates
- Ensure service for each meal period to agreed standards of service while maintaining all food hygiene standards whist ensuring all dietary requirement and allergens are correctly implemented
- Agree attendance with line manager at significant rostered events (within Hall, SCR, Bar and Cafe team), as required
- Manage the Hall, SCR, Bar and Cafe team staff to provide efficient, cost-effective services including monitoring the presentation of staff, ensuring their correct uniform and approved standards of appearance
- Keep updated on developments in services to meet the changing needs of college and its customers and make recommendations to the HoCS
- Prepare rota and payroll, in consultation with the HoCS and Catering Administrator for all catering staff (including casual staff) ensuring compliance within pre-set budgetary limits
- At least annually, formally appraise all catering staff and set their SMART objectives
- Submit Returns for all internal function, dinner, wine in consultation with the HoCS and Catering Administrator
- Submit accurate time sheets in consultation with Catering Administrator and records of hours worked by all staff and prepare staff wage sheets for weekly sign-off by the HoCS
- Assist the HoCS to monitor catering sales and keep stock levels within appropriate parameters
- Ensure that monthly stock audit in undertaken in Hall, SCR, Bar and Café
- Oversee the ordering of stock in all areas of catering
- Liaise with Supervisors for appropriate deployment of permanent and casual staff
- Deputise for the HoCS in their absence
- In the absence of the Catering Administrator, ensure EPOS, Accurate and Kx systems are updated daily
- In consultation with HoCS, create, update and deliver Standard Operating Procedures (SOPs)
- Work closely with chefs on dietary information and delivery of these meals
- Ensure staff comply with hygiene, food safety, manual handling and COSHH regulations and that appropriate temperature control monitoring is maintained, and records kept
- As and when needed, onward report any maintenance issues
Required;
- Level 3 Food Hygiene (Intermediate)
- WSET wine qualification or similar, able to manage wine cellar and negotiate prices
- Demonstrable leadership and motivational skills: capable of nurturing, developing and inspiring staff.
- Prior managerial experience in a senior position in a hotel or similar establishment, e.g F&B Manager or Restaurant Manager within a 4* or 5* environment and can perform a variety of activities as needed across all F&B depts.
- Experienced in managing relationships with guests and organisers.
- Experience of managing and hosting large-scale weddings and social events.
- Demonstrates understanding of critical issues and potential technology and trends in hotel F&B.
- Computer literate, experience with spreadsheets and practical knowledge of databases
- Has flair and a passion for excellence whilst being mindful of traditions.
- Experience of catering for special requests and personal requests of clients.
- Flexible - able to work hours demanded by the hospitality position.
- You and your team will provide an exceptional guest experience, so you will need to be highly social, upbeat and friendly; confident and able to handle pressure well; thrive in a high-volume, high-energy environment and can manage both employees and guests with ease.
- Reliable, enthusiastic, self-motivated and able to motivate others.
- Able to make decisions.
- Excellent Personal Profession appearance
Commutable locations;
Headington, Oxford, Cowley, Summertown, Abingdon, Botley, Bicester, Bicester, Banbury, Didcot
INDCOM
Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.
Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.