Role: Technical Assistant
Location: Langley, Berkshire
Salary £30,000 to £35,000
Parking
Benefits/ package
Full time & permanent
Monday to Friday 0900 to 1700
Monday to Friday
Managing all the incoming customer emails and phone calls regarding technical questions.
Evaluate any returned items with a technical fault.
Organising replacement parts that need to be despatched to customers.
Working with the warehouse to ensure spare parts are correct and up-to-date.
Working with the supplier on any defective products and improvements.
Help train staff on products and any specific issues that might be encountered.
Learn the product to advise/guide customers as necessary.
Improve the technical process/automate where possible (with new Sage 200 system)
Sound like the role for you? Then we would love to hear from you!
Click Apply Now and one of the team will in touch to discuss the Technical Assistantwork we have that suits you in Langley, Berkshire
Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation.
Consultant: Lisa
Job Number: 930569 / INDCOM
Job Role: Technical Assistant
Location: Langley, Berkshire
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.