- Hybrid working after training and competent in the role
- Lots of additional benefits make this job attractive
- Lots of room for progression
A fantastic opportunity for a bright administrator to join a successful established and growing company in the heart of Harlow on a Permanent basic.
The Role:
Enquiries Administrator
Location: Harlow
Reports to: Solicitors Enquiries Manager
Salary: up to £22,500
Job Summary
The purpose of this role is to support the Solicitors Enquiries team. You'll be part of a team that leads and co-ordinates the internal processes relating to the buying and selling of properties under management.
Responsibilities & Duties
- Dealing with all aspects of sales enquiries received in the first instance from Solicitors and Leaseholders alike via email, telephone, and post.
- Liaise with both Solicitors and Leaseholders in respect of any additional enquiries raised as and when they arise.
- To process all completion paperwork received i.e. Notices of Transfer/Charge, Deeds of Covenants, Share/Membership documentation.
- Raising apportionment enquiries in relation to outstanding Service Charge account balances direct with Solicitors dealing via email.
- Issuing of Share/Membership Certificates.
- Issuing of Compliance Certificates for Land Registry.
- Issuing of Welcome Letters and Statements of Accounts.
- Maintaining client records .e Landlord/Client/Leaseholders names and addresses.
- Downloading Leases/Transfers from Land Registry along with conducting Map Searches.
Qualifications & Skills
- Experience in Legal or Property Management desired but not essential
- Excellent written and verbal communication
- Ability to self-manage and prioritise work effectively
- Works well under pressure and remaining calm
- Good attention to detail
Special Requirements
Working hours are 37 hours per week Monday to Friday. The position is based in the office with an element of working from home after full training and being competent in the role.
For more information, please contact the office on