This is a great opportunity to join North London's most successful Independent Estate Agencies. We are looking for passionate, experienced, and motivated individuals with the ability to manage time effectively and multitask. We believe in delivering the highest level of customer service and working hard to achieve exceptional results. We want a well-presented team player with the desire to grow and continuously develop in our business.
We currently have three offices located in Crouch End, Islington and most recently Hampstead which opened in May 2024. This year is going to be a busy and exciting year for David Astburys team as the business reaches new heights.
What you'll be doing:
Human Resources Tasks
- Support with admin tasks during recruitment process, such as collecting applicant ID's and POA prior to contracts going out, arranging interviews, etc.
- Support with onboarding process for all new starters i.e., phones, computers, emails, Jupix. Area, printers, Headshot pictures, new starter forms, etc.
- Email all new starters to create their website bio and liaise with external marketing company to update the website with their headshot.
- Remind Heads of Departments' weekly regarding team members birthdays
- Remind Heads of Departments weekly regarding upcoming staff reviews
- Send out Employee surveys - 1 to 2 times a year
- Keep Absence and Birthday spreadsheets updated
- Support with any employee relation issues
- Taking minutes during formal meetings when required
Business Operational Tasks
- Responsible for all letters for all branches. Letters scanned into you, for you to action appropriately.
- Responsible for dealing with all utility bills for the offices within the group.
- Keep our company car records up to date.
- Deal with car documentation (declarations/check-in/out forms, permits, congestion, spreadsheets etc)
- Oversee Parking Fines for monthly deductions to wages.
- Order all company stationery and stock on the company card.
- Track credit card expenses accordingly.
- Track, update and process HOD's monthly expenses.
- Act as David Astburys Social Secretary and deal with all social events, across the calendar year i.e. Trips, Xmas Parties, and Socials.
- Record Google Analytics each week on a Monday.
- Record Market Share Report every 1st of the month for Sales Director.
- Organise venues and prepare content for companywide Vision Days.
- Deal with all utilities and council tax for Stuart Cresent and Wood Green Properties.
- Deal with IT issues upon George's instructions, not for offices or staff requests.
- Deal with any other ad hoc operational requests
Office Management Tasks
- Oversee Islington stock, stationary and office presentation.
- Oversee any group emails.
Executive Assistant Tasks
- Book or organise personal or business requests for Directors.
- Support Directors with their day-to-day responsibilities
Marketing Tasks
- Support the Marketing team on events and prep work
- Assist Marketing with Community Events and the logistics
- Assist Marketing Department with any of their needs
- Brand Awareness and Sponsorship opportunities for both Islington and Crouch End
- Respond to Google Reviews & passing over to HOD's when a review comes in
Essential Requirements
- 2 years' experience in HR and Operational role
- CIPD qualified or working towards this
- Outstanding communication skills - both oral and written
- Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy
- Great organisational skills and attention for detail
- Good administrative skills
- Proficient with Microsoft Office
- Ability to meet deadlines and juggle multiple tasks while remaining calm under pressure
- Happy to participate in community led events
Employee Benefits
- Annual European City Break
- Team Building Excursions & Socials
- Additional paid day off for your birthday
- Employee of the Month Rewards
- Two Big Company Socials Per Year - Christmas Party and Summer Party
- NEST Pension Scheme (3% employer contribution)
- Training & Development opportunities
- Employee of the year award (£1,000)
- Newcomer of the year award (£1,000)
- Many more...