Contract Operations Manager - Transport
Lancashire
£50K + car allowance
In this role, you will be a pivotal lead in in managing the operation for our services with a customer and contract that has recently commenced. You will provide key leadership and management in supporting the continued successful delivery of the contract. You will work closely with the customer and stakeholders, both internally and externally, to ensure the service delivery is high. You will also have management responsibility as well as supporting the team as required to ensure compliance with all relevant legislations. We are looking for a people focused manager who provides effective leadership and management. Ideally you will have experience in continuous improvement, optimising processes and implementing strategies to drive efficiency and profitability, alongside these you will have the drive and energy to succeed in providing excellent employee experience and customer satisfaction.
Key Responsibilities:
- Providing effective leadership and management to the sites and areas of responsibility
- Maintaining regular customer contact and ensuring continuous customer satisfaction
- Ensuring highest standards of cleanliness are maintained at sites
- Ensuring health and safety standards are maintained at all times
- Maintaining regular contact with internal teams to ensure awareness of site-specific requirements
- Planning, facilitating and monitoring ongoing training for employees.
- Providing feedback on performance and to take responsibility for managing issues that may arise
- Identifying ways to increase efficiency and improve productivity
- Submitting pay-sheets, other administration tasks such as holiday forms and carry out payroll tasks
- Collecting and collating data for reporting on KPI requirements
- Carrying out any other duties that are required as directed by the Operations Director
- Performing regular site audits inline with customer needs
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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.