We are looking for an Imaging Administrator to join our Imaging Department team. The post holder will ensure patients, visitors and staff receive professional and polite assistance at all times. The post holder will work as part of a multi-disciplinary team and have responsibility for providing a high quality administrative and clerical support service to the Imaging Department including booking appointments for all Imaging tests and Interventional Radiology procedures. The role requires advanced communication skill, both verbal and written.
The ideal candidate will be:
- Well established numeracy and literacy skills (GCSE or equivalent, at grade C or above in Mathematics and English)
- NVQ at level 3 or above in Business Administration (or equivalent) desirably
- Evidence of IT skills and computer data input
- Previous experience of working in a radiology reception department
- Evidence of general clerical experience
- Experience of record keeping
- Evidence of excellent customer care skills
- Experience in liaising with people and staff at all levels
- Demonstrate ability to work on own initiative and also to work as part of a team
- Professional appearance
- Ability to prioritise own workload in a highly pressurised working environment; problem solving for the benefit of the team and knowledge to develop alternative procedures
- Highly motivated, enthusiastic, proactive individual with excellent communication and interpersonal skills
- Demonstrate previous relevant reception experience working in a medical environment
Job Spec
- Meet & Greet, reception in a welcoming and professional manner.
- Answer telephones in accordance with departmental standards
- Proactively deal with potential situations of conflict to diffuse and prevent complaints.
- Arrange appointments
- Undertake all aspects of registration, inputtig data onto an inhouse ststem
- Checking information and general administration duties ie filing etc
- Experince of using Microsoft Office
Excellent benefits