We are currently recruiting for a 'HROfficer' to due nationwide company who have one of their head office centres based in Leighton Buzzard.
Please note, this postion is FULLY office based with NO remote working.
Working Hours: 09:00am - 17:00pm, with a 30 minute lunch or 09:00 - 17:30, with a 1-hour lunch break. Monday to Friday.
Job Purpose & Key Responsibilities:
- Key contact for dealing with all HR related matters as first line triage.
- Support the recruitment function when necessary.
- Handling employee relations, acting as a 1st line support for all enquiries that will include absence, on-boarding, welfare, grievance and disciplinary matters relevant to role.
- Absence management, support the advisors in harvesting information and storing on file relating to absence and its management.
- HR process compliance and all associated administration constructing letters, invites for the employee lifecycle.
- Support and collate investigation materials.
- Manage and triage correspondence via email or letter.
- Act a 1st line support to colleagues via telephone for HR related calls.
- Support the collation of employee documents such as medical certificates, new hire forms and right to work.
- Set up, manage and maintain employee records on HR systems, this will involve ensuring new starter packs are returned in a timely manner.
- Support the production of payroll information ensuring it is delivered in a timely way.
- Cascade relevant information to QA team for them to apply the relevant training courses on an individuals' training schedule.
- Assist with the processing of DBS applications.
- Support continuous improvement projects.
- Manage and order Team Stationary orders.
- Producing security passes for staff/visitors.
Accountable for:
- Liaise, provide advice, support to line management or employees on grievances, disciplinaries and welfare meetings to a level applicable to role.
- Support line management to pro-actively manage employee relations and escalate to Advisors when necessary.
- Assist HR Advisor/Manager to conduct information and consultation exercises in relation to TUPE, redundancy and contractual changes.
- Ensure Company HR policies and procedures are promoted effectively providing coaching and training applicable to role.
- Handle miscellaneous employee queries in a professional and timely manner.
- Create, disseminate, and develop reports providing management information, including absence and turnover data.
- Enter, update information, and interrogate the HR information computer system.
- Process confidential documents to comply with data protection requirements.
- Assist and support the Recruitment Manager and admin team as required.
- Any other duties as specified by the HR Manager.
Skills & Knowledge Requirement:
- Previous HR generalist administration and experience of working in a fast-moving business environment is essential.
- Relevant educational experience/qualifications (e.g. CIPD 3).
- Excellent communication skills - written and oral.
- Excellent problem solving and analytical skills.
- Good listening skills, tactful and courteous.
- Team player mentality, able to build effective working relationships, appreciating the need for maintaining confidentiality.
- Good organisation skills with the ability to prioritise.
- Ability to work under pressure, work to targets and deliver results.
- Ability to work on own initiative and provide HR solutions.
- Good working knowledge of IT packages e.g. Word, Excel, PowerPoint.