Page Personnel are recruiting for a Payroll Specialist position on behalf of a managed services payroll provider based in central Manchester.
The purpose of this role is to manage large, end to end payrolls for multiple clients.
Client Details
Page Personnel are recruiting this role on behalf of a leading managed services business based in central Manchester.
As part of the business you will have access to an excellent range of benefits including hybrid working, bonus, enhanced pension, BUPA healthcare, great holidays with the option to buy more etc.
In payroll specifically you will have an excellent progression pathway through multiple levels of seniority and the option to make use of study support for the CIPP qualification.
Description
Payroll Specialist duties include:
- Input and process HR and payroll data in a timely and accurate manner to ensure continual SLA adherence.
- Resolve and provide advice and guidance on payroll queries from employees, HMRC and other 3rd parties.
- Deal with all customer telephone enquiries in line with SLA
- Ensure confidentiality of customer data is maintained at all times.
- Provide scheduled payroll reports.
- Support the BPO Manager in providing regular service delivery reports.
- Customer advisor on payroll legislation
- To work in line with all payroll processes as per documented manuals
- Document changes to customer process and procedures
- Work with cross-departmental teams, both internally and with the customer, to deliver exceptional service.
- UAT of any system changes
- To undertake any other reasonable duties commensurate with the level of the post to ensure the smooth running of the company.
- To support new customers when required, the on-boarding of new customers and UAT of new customer solutions.
- To highlight continuous improvements to the HR and Payroll processes to drive continual service improvement
Profile
The successful candidate will:
- Have a proven track record in a similar role
- Be able to manually calculate payroll / recalculate payslips
- Be able to work to tight deadlines
- Be an excellent written and verbal communicator
- Be passionate about payroll
- Be qualified or have a desire to study CIPP (support provided)
Job Offer
A salary up to £28,000, hybrid working, enhanced pension, excellent holidays, option to buy holidays, BUPA health-care & more