We have an opening for an account manager to join our highly successful sales team. Ideally, you'll be an estate agent so you have a good understanding of the house buying and selling process. The role is both internal and external - winning work for the company but also working with other agents to build relationships and help continue our growth
The Role
An Account Manager should love talking to potential clients and be proficient in explaining to them how we work. We do not ask that you aggressively sell our company, but instead approach clients with a patient and friendly manor.
You are expected to be able to confidently explain how the conveyancing process works whilst ensuring our clients understand what puts the firm ahead of its competitors. In addition to talking with clientele, sending out quotes and following up on phone calls, you are expected to liaise with our referrers to gain feedback on transactions and to ensure that everyone is kept happy and informed throughout the process.
Everyone within our teams is handpicked not only for their experience in the field and the desire to do their very best throughout the workday, but also for their natural ability to be encouraging and supportive towards their colleagues.
What we are looking from you
- A cheerful and friendly disposition
- The ability to stay calm and professional during challenging phone calls
- An exceptional telephone manner
- A willingness to go the extra mile for our clients
- Scrupulous attention to detail
- Sound prioritisation and organisation skills
- The ability to work harmoniously as part of a dedicated team
- The ability to be self-motivated, enthusiastic and use initiative within your day-to-day work
- The ability to work efficiently under pressure whilst hitting targets and deadlines
- Someone who is confident learning new IT systems
- Someone with excellent communication skills; both written and verbal